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ICT Training and Requirements Survey

Pacific-Tier Communications LLC is preparing our ICT courseware development plan for 2015.  We would be very grateful if you took a minute and filled out the following linked survey. We are not...

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It is Time to Get Serious about Architecting ICT

Just finished another ICT-related technical assistance visit with a developing country government. Even in mid-2014, I spend a large amount of time teaching basic principles of enterprise architecture,...

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NexGen Cloud Conference in San Diego – Missing the Point

The NexGen Cloud Computing Conference kicked off on Thursday in San Diego with a fair amount of hype and a lot of sales people.  Granted the intent of the conference is for cloud computing vendors to...

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Developing a New “Service-Centric IT Value Chain”

As IT professionals we have been overwhelmed with different standards for each component of architecture, service delivery, governance, security, and operations.  Not only does IT need to ensure...

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Adopting Critical Thinking in Information Technology

The scenario is a data center, late on a Saturday evening.  A telecom distribution system fails, and operations staff are called in from their weekend to quickly find the problem and restore operations...

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Putting Enterprise Architecture Principles to Work

This week brought another great consulting gig, working with old friends and respected colleagues.  The challenge driving the consultation was brainstorming a new service for their company, and how...

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The Changing Role of IT Professionals

Information Technology is a great field. With technology advancing at the speed of sound, there is never a period when IT becomes boring, or hits an intellectual wall. New devices, new software, more...

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